Welcome to Quelmor Origin LLC! Please read the following terms and policies carefully before purchasing. These terms apply to all purchases made on this website, including one-time purchases and subscription services.
I. Sales Types
One-Time Sales* Our scented candle products are primarily offered as one-time purchases. Each candle you select on this website is a one-time purchase. After purchase, you will own the product and no subscription is required.
Subscription Services (where applicable)* Some products are also available as subscription purchase options. If you choose to activate a subscription service, we will send you your selected products periodically. Subscription periods can be set monthly, quarterly, etc., and we will notify you by email before each shipment. Please note that you can cancel your subscription at any time, but you must notify us at least 7 days in advance.
II. Billing Terms
Billing Method* All one-time purchases are billed instantly, and the cost will be deducted from the payment method you selected when placing your order. Subscription costs will be automatically deducted at the start of each subscription period.
Subscription Changes* If you wish to change the content, subscription frequency, or cancel your subscription, please log in to your account to manage this. Change requests must be completed before the start of the next billing cycle. Refund Policy
For one-time purchases, please refer to our refund policy. For subscription purchases, fees paid upon cancellation are non-refundable, but you can continue to use the service for the paid period.
III. Payment Security
We use an advanced and secure payment system to protect your payment information. All payments are processed using encryption technology to ensure the security of your personal and financial information.
IV. Terms Modification
We reserve the right to modify these terms at any time. All modifications will be posted on this website and will take effect immediately. Please check the relevant terms regularly for the latest information before purchasing.
V. Contact Customer Service
If you have any questions about the above terms or other issues, please feel free to contact our customer service team:
Email: nadia@quelmororiginllc.shop
Thank you for choosing Quelmor Origin LLC. We look forward to providing you with the highest quality scented candle products and services!
